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Italian Privacy Law 196/2003
The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our Sites. We use this information to examine our traffic in aggregate, and to investigate misuse of this web site, its users, or to cooperate with law enforcement. We do not collect and evaluate this information for specific individuals. Rome Limousine Touring will disclose personal information and/or an IP address:
- To contact you regarding other products and services which may be of interest to you (including those we may offer jointly with other companies). At any time, however, you may opt out of such contact;
- When required by law or in the good-faith belief that such action is necessary to Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on this site; Protect and defend the rights or property of Rome Limousine Touring and related properties;
- Identify persons who may be violating the law, the Rome Limousine Touring legal notice and Web site User Agreement, the rights of third parties, or otherwise misusing this company site or its related properties;
- Fulfill a user’s order or request;
- To process and fulfill your order or notify you of order status;
- When we have your consent to share the information.
In order to provide the highest level of customer service and maximum availability to all of our clients, we follow the policy below for canceling a reservation:
- Will refund 100% of the payments if customer cancels for any reason 15 days prior to the service’s date.
- Will refund 80% of the payment if customer cancels for any reason from 15 days to a week prior the service’s date.
- Will refund 50% of the payment if customer cancels for any reason from a week to 3 days prior the service’s date.
- Will not refund if customer concels for any reason less then 72 hours prior the service’s date.
- Will not refund on the day of the tour: for NO-show and late arrivals, client decides to leave the tour, does not find the tour’s or transportation departure location because did not print nor follow the instructions specified on the tour’s confirmation mail.
- Full refund if the flight is cancelled due to weather conditions.
- We monitor the flights and our will meet and greet the passengers at the real arrival time. No refund available because the tour or transportation service will be modified in according to the arrival time, accessibility to the sites and/or to the cruise ship’s boarding schedule.
- Full refund to customer if customer misses excursion because the cruise ship fails to dock on scheduled date due to causes unrelated to customers (i.e. weather conditions)
- While the service is in progress, cancellations due to weather conditions are solely at the discretion of the driver.
Reservation: Guarantee by Credit card
Credit card data are used just to secure your reservation and will not being charged
(unless stated on our cancellation policy)
Final payment: To be settle in cash, EURO or EURO traveler check only at the end of each service provided.